Refund Policy

Dash publishes this U.S. policy for customers shopping for DASH kitchen products at bydrshh.shop.

For activity connected with bydrshh.shop, within our day-to-day operating approach, our operating standard is that the following terms describe how our store handles your order and requests.

Refund Timing

For activity connected with bydrshh.shop, within our day-to-day operating approach, as a customer-facing rule, after an approved return is received and inspected, the refund is issued to the original payment method within 10 business days. Your bank or card provider may require additional posting time.

Return Shipping

Within the customer process available at bydrshh.shop, within our day-to-day operating approach, in practical terms, our store pays return shipping for approved change-of-mind returns and for damaged, defective, incorrect, or missing-item claims. The default return address is 535 5th Ave N, Myrtle Beach, South Carolina, 29577, US. Do not send a return until instructions are issued.

Cancellations

For activity connected with bydrshh.shop, within our day-to-day operating approach, for customers using this store, you may ask to cancel before shipment. Once an order has shipped, it is handled under this Refund Policy.

Within our day-to-day operating approach, when using our services, email: Support@bydrshh.shop
Phone: (505) 728-9609
Address: 535 5th Ave N, Myrtle Beach, South Carolina, 29577, US

Return Condition

For clear guidance when shopping at bydrshh.shop, within our day-to-day operating approach, for clarity, items should be returned with the included components and proof of purchase. Custom products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not eligible for change-of-mind returns. These limits do not reduce your rights when an item is damaged, defective, incorrect, or incomplete.

30-Day Returns and Exchanges

Within our day-to-day operating approach, as part of our service approach, you may request a return or exchange within 30 days after delivery. Contact us at Support@bydrshh.shop before sending an item back so we can authorize the return and provide instructions.